GenSol Diagnostics

Canine Genetic Testing

Blog

Choosing the Right Genetic Company

· ·

Choosing the right genetic company for your breeding program can be arduous. Most breeders look for accuracy and fast results at affordable prices. At GenSol Diagnostics, we want to simplify the decision-making process for you while offering state-of-the-art technology, and the fastest results in the industry, all at affordable prices.

The Benefits of Choosing GenSol

Choosing the right genetic company for your breeding program should be based on your needs. Here are a few of the benefits GenSol offers:

  • We offer all the commonly recommended disease and coat testing
  • Choose only the tests specific to your breed and needs
  • GenSol uses state-of-the-art technology for accurate results
  • Customers typically receive their results within 24-48 hours once we receive your samples in the lab
  • Friendly, knowledgeable customer service is available through email, LiveChat, Social Media and by phone
  • Online Customer Account Manager not only organizes your samples and results, but can also provide next-day results for quality DNA samples (*once we receive your samples in the lab), and makes sharing and transferring results simple with just a few clicks.

Helpful Links

Contact Us

If you have additional questions and would like to speak to a customer representative, we have several options to contact us:

  • Email – [email protected]
  • Phone – Inside the US 844-369-3686 Outside the US 706-782-1327
  • LiveChat on our website at GenSolDx.com
  • Contact us on Facebook or Instagram
Choosing the Right Genetic Company

Shipping Delays within the USPS

· ·

Since the Arrival of COVID-19 in the United States, we have seen a steady increase in the delivery times of the USPS shipping of our orders and return samples. Over the past several weeks, this delay has spread to Priority mail as well as First Class.

GenSol Diagnostics is located in Georgia. All mail must pass through the Atlanta Distribution Centers in order to travel North to our facility. We have seen significant delays in Atlanta with some packages bouncing from one distribution center to the next for up to five days, before ever leaving Atlanta.

We have made this announcement several times on our Facebook page and in our monthly Newsletter in an attempt to keep our customers updated about the current shipping situation.

Please know that while our Customer Service is here to assist you in any way possible, we have no control over late or lost packages. Once your package leaves GenSol into the hands of the USPS, we no longer have control of your delivery. We can assist you in tracking your package through the same tracking link we send you in an email when your order is processed, and we can replace your order if the delivery time has expired or the tracking is no longer being updated. However, we want you to know that 98% of our orders are getting delivered. Which is why we are asking you to be patient. Yes, shipping will most likely be delayed but only in a few rare situations, are they lost forever.

Here are our shipping options on our website. The estimated delivery times are PRE-COVID19. Typically we are seeing up to 14 additional business days for delivery with First Class and Priority mail. If you choose Priority Mail, please know that the 3-5 day delivery time is NOT GUARANTEED. Priority mail does include insurance for the package contents if the package is lost, however, the cost for Priority shipping is not refundable by the USPS when they exceed the estimated delivery time.

PLEASE EXPECT ADDITIONAL DELAYS FROM TIMES POSTED HERE:

DOMESTIC:

  • First Class Mail (4-14 Business Days Each Way)                   $  7.00
  • Priority Mail (3-5 Business Days Each Way)                          $ 16.00 
  • Express Mail (1-2 Business Days Each Way)                          $ 53.00
  • ** All orders within the United States include a pre-paid return shipping label

INTERNATIONAL:

  • Int’l First Class Mail (Up To 31 Business Days One Way)  $ 14.00
  • Int’l Priority Mail (Up to 14 Business Days One Way)         $ 40.00
  • Int’l Express Mail (Up To 5 Business Days One Way)          $ 67.00
  • **International orders do not include a return mailing label

Everyone at GenSol wants your experience with our company to be a pleasant one. We truly appreciate our customers who are dedicated to producing healthy canines through quality breeding and genetic testing as well as the companion owners who simply want peace of mind regarding their pet’s health. What we would like to ask in return, when contacting our dedicated customer service staff, is that you use common courtesy and understanding that these are challenging times for all of us, and we will weather this storm together as long as it takes.

Contact us: Email: [email protected] By Phone Within the US: 844-369-3686 By Phone Outside the US: 706-782-1327

GenSol Bulk Sale!

· ·

GenSol Bulk Sale is going on now through February 21st at midnight EST

  • Fast, Accurate, Affordable Dog DNA Testing
  • February 16th – February 21st, 2023
  • 5+ Tests $25 Each ~ 1-4 Tests $30 Each!
  • No Limits, No Exclusions
  • Stock Up and SAVE!

How Testing with GenSol Works

GenSolDx.com offers a multitude of disease, coat type and coat color genetic tests for your dog. Looking up your breed using our convenient breed search tool will ensure that you choose the right tests for your breed.

When your kits arrive, simply log into our Customer Account Manager to register your samples. Collect your dog’s DNA with our noninvasive soft swab from the inside of your dog’s cheek. We have an easy-to-follow video showing you how.

Once we receive your samples in our lab, you will receive an email from our lab indicating that your samples have arrived. Results are typically available within 24-48 hours.

Your result certificate will be emailed to you upon completion, and is available on your Account Manager.

Why Choose GenSol?

Besides the great savings during the GenSol Bulk Sale, here are a few additional benefits when you choose GenSol:

  • Rapid results – 24 to 48 hours after arriving at the lab
  • Test kits never expire – stock up and save
  • Flexible – test kits can be used for any test we offer
  • Online Account Manager – share results with clients/potential puppy buyers
  • Easy access to test information available at www.gensoldx.com
  • Friendly and knowledgeable customer service via phone, email or LiveChat
  • In the U.S 844-369-3686 ~ International Calls 706-782-1327

GenSol’s December Bulk Sale!

· ·

GenSol’s December Bulk Sale will be the last sale of 2022. Our Bulk Sale starts today Thursday December 15th and will end on Tuesday December 20th at midnight, EDT.

  • Fast, Accurate, Affordable Canine Genetic Testing
  • December 15th – December 20th, 2022
  • 5+ Tests $25 Each ~ 1-4 Tests $30 Each!
  • No Limits, No Exclusions
  • Stock Up and SAVE!

How It Works

GenSolDx.com offers a multitude of disease, coat type and coat color genetic tests for your dog. We recommend that you look up your breed on our convenient breed search tool. Searching specifically for your breed will ensure that you are choosing the right test for your breed.

All orders placed before 3:00 pm EDT are shipped the same day. We are experiencing significant delays with the USPS delivery. We offer Priority and Priority Express shipping if you are in a rush.

Once you receive your kits, simply log into our Customer Account Manager to register your samples. Collect your dog’s DNA with our noninvasive soft swab from the inside of your dog’s cheek. We have an easy to follow video showing you how.

Once we receive your samples in our lab, you will receive an email from our lab indicating that your samples have arrived. Results are typically available within 24-48 hours.

Your result certificate will be emailed to you upon completion, and is available on your Account Manager.

Why Choose GenSol?

  • Buy in bulk and save – as low as $25 per test during our monthly sales
  • Rapid results – 24 to 48 hours after arriving at the lab
  • Test kits never expire – stock up and save
  • Flexible – test kits can be used for any test we offer
  • Online Account Manager – share results with clients/potential puppy buyers
  • Easy access to test information available at www.gensoldx.com
  • Friendly and knowledgeable customer service via phone, email or LiveChat
  • In the U.S 844-369-3686 ~ International Calls 706-782-1327

Holidays for December 2022

  • Dec. 2: National Mutt Day (again!)
  • Dec. 4: Wildlife Conservation Day
  • Dec. 9: International Day of Veterinary Medicine
  • Dec. 10: International Animal Rights Day
  • Dec. 27: Visit the Zoo Day

Helpful Links

GenSol November Bulk Sale!

· ·

GenSol November Bulk Sale starts early this month, Thursday November 10th and will end on Tuesday November 15th at midnight, EDT.

  • Fast, Accurate, Affordable Canine Genetic Testing
  • November 10th – November 15th
  • 5+ Tests $25 Each ~ 1-4 Tests $30 Each!
  • No Limits, No Exclusions
  • Stock Up and SAVE!

How It Works

GenSolDx.com offers a multitude of disease, coat type and coat color genetic tests for your dog. We recommend that you look up your breed on our convenient breed search tool. Searching specifically for your breed will ensure that you are choosing the right test for your breed.

All orders placed before 3:00 pm EDT are shipped the same day. We are experiencing significant delays with the USPS delivery. We offer Priority and Priority Express shipping if you are in a rush.

Once you receive your kits, simply log into our Customer Account Manager to register your samples. Collect your dog’s DNA with our noninvasive soft swab from the inside of your dog’s cheek. We have an easy to follow video showing you how.

Once we receive your samples in our lab, you will receive an email from our lab indicating that your samples have arrived. Results are typically available within 24-48 hours.

Your result certificate will be emailed to you upon completion, and is available on your Account Manager.

Why Choose GenSol?

  • Buy in bulk and save – as low as $25 per test during our monthly sales
  • Rapid results – 24 to 48 hours after arriving at the lab
  • Test kits never expire – stock up and save
  • Flexible – test kits can be used for any test we offer
  • Online Account Manager – share results with clients/potential puppy buyers
  • Easy access to test information available at www.gensoldx.com
  • Friendly and knowledgeable customer service via phone, email or LiveChat
  • In the U.S 844-369-3686 ~ International Calls 706-782-1327

Pet Holidays for November 2023

• Adopt a Senior Pet Month
• National Senior Pet Month (Also see: Recognizing Behavioral Changes in Senior Dogs)
• Pet Diabetes Month
• Pet Cancer Awareness Month (AVMA)
• November 1: National Cook for Your Pets Day
• November 2-6: National Animal Shelter and Rescue Appreciation Week
• November 7: National Canine Lymphoma Awareness Day
• November 17: National Black Cat Day (US)

Helpful Links

GenSol October Bulk Sale

· ·

GenSol October Bulk Sale starts October 20th and will end on October 25th at midnight, EDT.

  • Fast, Accurate, Affordable Canine Genetic Testing
  • October 20th – October 25th
  • 5+ Tests $25 Each ~ 1-4 Tests $30 Each!
  • No Limits, No Exclusions
  • Stock Up and SAVE!

How It Works

GenSolDx.com offers a multitude of disease, coat type and coat color genetic tests for your dog. We recommend that you look up your breed on our convenient breed search tool. Searching specifically for your breed will ensure that you are choosing the right test for your breed.

All orders placed before 3:00 pm EDT are shipped the same day. We are experiencing significant delays with the USPS delivery. We offer Priority and Priority Express shipping if you are in a rush.

Once you receive your kits, simply log in to our Customer Account Manager to register your samples. Collect your dog’s DNA with our noninvasive soft swab from the inside of your dog’s cheek. We have an easy to follow video showing you how.

Once we receive your samples in our lab, you will receive an email from our lab indicating that your samples have arrived. Results are typically available within 24-48 hours.

Your result certificate will be emailed to you upon completion, and is available on your Account Manager.

Why Choose GenSol?

  • Buy in bulk and save – as low as $25 per test during our monthly sales
  • Rapid results – 24 to 48 hours after arriving at the lab
  • Test kits never expire – stock up and save
  • Flexible – test kits can be used for any test we offer
  • Online Account Manager – share results with clients/potential puppy buyers
  • Easy access to test information available at www.gensoldx.com
  • Friendly and knowledgeable customer service via phone, email or LiveChat
  • In the U.S 844-369-3686 ~ International Calls 706-782-1327

National Veterinary Technician Week

October 16th – October 22nd is National Veterinary Technician Week! Veterinary Technicians are critical to the day-to-day function of veterinary practices, and play vital roles in preserving animal health and welfare. National Veterinary Technician Week provides an opportunity to recognize veterinary technicians’ contributions.

GenSol Diagnostics value veterinary technicians every day of the year and thank them for all they do. During National Veterinary Technician Week, we honor their commitment to compassionate, high-quality veterinary care for all animals. Please join us in celebrating these important team members.

October 2022 Pet Holidays

  • Adopt a Shelter Dog Month
  • American Humane’s Adopt-a-Dog Month®
  • National Pet Wellness Month
  • National Animal Safety and Protection Month
  • National Pit Bull Awareness Month
  • October 1-7: National Walk Your Dog Week
  • October 1: National Black Dog Day
  • October 4:  World Animal Day
  • October 12: National Pet Obesity Awareness Day
  • October 16: Global Cat Day®
  • October 16-22: National Veterinary Technician Week
  • October 21: Reptile Awareness Day; National Pets for Veterans Day
  • October 27: National Black Cat Day (UK)
  • October 29: National Cat Day
  • October 29: National Pit Bull Awareness Day

Helpful Links

GENSOL DIAGNOSTICS, LLC © 2023 ALL RIGHTS RESERVED.